How to Increase Sales in Your Restaurant: A Guide to Smarter Growth

how-to-increase-sales-in-restaurant-restaurant-sales

It feels tougher than ever to run a profitable restaurant. Between the rising cost of ingredients, climbing labor expenses, and the ever-present local competition, the old playbook for boosting sales just doesn't cut it anymore.

The real challenge isn't just about filling more seats. It's about making every single interaction more valuable and every process more efficient. This guide dives into practical, modern strategies that give you a real edge, without demanding a massive budget.

Success today is about playing a smarter game. That means focusing your efforts on three key areas:

  • Maximizing Revenue Per Guest: This is where you master the art of menu engineering, train your team to upsell naturally, and build loyalty programs that keep people coming back.
  • Improving Operational Flow: Speed and accuracy are your best friends here. Faster table turns and fewer mistakes mean happier customers and a higher sales capacity during your busiest rushes.
  • Building a Loyal Following: Turning first-time visitors into regulars is the most sustainable way to grow. This comes down to smart local marketing and using guest data to make their experience feel personal.

Let's start by quickly summarizing the core strategies we'll be covering.

Key Strategies to Increase Restaurant Sales at a Glance

This table provides a high-level overview of the tactics we'll explore in detail. Think of it as your roadmap to a more profitable operation, highlighting where to focus your energy for the biggest impact.

Strategy Area Primary Goal Key Tactic Example
Menu Engineering & Upselling Increase the average check size per customer Placing high-margin items in the menu's "golden triangle."
Promotions & Local Marketing Attract new customers and drive repeat visits Running a targeted "local lunch special" on social media.
Operational Efficiency Serve more guests faster without quality drops Implementing a mobile POS system for tableside ordering.
Online Ordering & Delivery Capture off-premise revenue streams Offering a direct, commission-free ordering on your website.
Loyalty & Guest Data Build a dedicated base of repeat customers Creating a points-based rewards program for frequent diners.
Strategic Pricing Protect margins and reflect value Analyzing food costs to adjust prices on low-margin dishes.

Each of these areas offers a powerful way to move the needle. Now, let’s get into the specifics of how to put them into action.

The Power of a Smarter Restaurant POS

The industry numbers tell a compelling story. While the restaurant industry is projected to hit $1.55 trillion in total sales in 2026—a 4.8% year-over-year increase—the reality is a bit more complicated. When you adjust for inflation, real growth is expected to be just 1.3%.

What does this mean for you on the ground? It shows that most sales growth is coming from higher menu prices, not necessarily from more people walking through the door. You can dig deeper into these numbers in the complete state of the industry report, but the main takeaway is clear.

Simply raising prices isn't a sustainable long-term plan. The real key is building a more resilient business that earns more from every single transaction through better service, smarter marketing, and efficient technology.

TackOn Table: An All-in-One Alternative to Toast and Clover

Trying to stitch together different systems for ordering, payments, and marketing is a recipe for headaches and lost profits. A unified platform like TackOn Table changes the game by bringing everything under one roof with all-in-one simplicity.

Imagine a server taking an order on a mobile POS right at the table. That order instantly fires to the kitchen, loyalty points are automatically added to the customer's account, and all the sales data lands in one clean dashboard. That’s the advantage of an integrated system—it gives you the power to adapt and thrive.

With straightforward features like easy setup and multi-location control, TackOn Table stands as a strong and affordable alternative to more complex systems from Toast or Clover, offering serious capability without the hefty price tag.

Turn Your Menu Into a Powerful Sales Tool

Think of your menu as your most valuable salesperson. It works tirelessly, 24/7, guiding every single customer's decision. But if it's just a list of items and prices, you're leaving serious money on the table.

This is where menu engineering comes in. It's a method for designing your menu to maximize profit, and it all starts with data from your restaurant POS system. For every dish you sell, you need to know two things: how popular it is (how often it sells) and how profitable it is (its contribution margin).

With that information, you can sort every item into one of four categories. Each one needs a completely different strategy.

Your Menu Matrix and Café Management Software

A modern POS system, like the TackOn Table cafe POS system, makes this analysis surprisingly straightforward. You don’t need to be a data wizard to see what's working. Once you have the numbers, you can classify each dish.

  • Stars (High Profit, High Popularity): These are your winners. Everyone loves them, and they make you great money. Think of your signature burger or that craft cocktail that flies out of the bar every Friday night.

  • Plowhorses (Low Profit, High Popularity): These are the crowd-pleasers. They keep people coming back, but they aren't doing your bottom line any favors. A classic margherita pizza or a simple side of fries often lands here.

  • Puzzles (High Profit, Low Popularity): These are your hidden gems. They have fantastic profit margins, but for some reason, they just aren't selling. Maybe it’s a unique seafood dish or a premium appetizer that gets overlooked.

  • Dogs (Low Profit, Low Popularity): These items are dead weight, taking up valuable real estate on your menu. They aren't popular, and they don't make you much money.

This diagram helps visualize how these strategies fit into a broader plan for maximizing revenue and streamlining your entire operation.

Diagram showing restaurant sales growth strategies, focusing on maximizing revenue and streamlining operations with key metrics.

As you can see, turning your menu into a sales tool is a fundamental piece of the revenue puzzle.

Actionable Strategies for Each Category

Once you’ve sorted your menu, it's time to take action. The game plan is simple: showcase your Stars, fix your Plowhorses, solve your Puzzles, and deal with your Dogs.

Showcase Your Stars
Make your Stars impossible to ignore. Use visual tricks like drawing a box around them, using an icon, or just making the text bold. Place them in the "golden triangle"—the spot where a diner's eyes naturally go first, usually the top-right of the menu. And, of course, train your staff to recommend these dishes with genuine excitement.

Re-engineer Your Plowhorses
You can't just get rid of these popular dishes, but you can absolutely make them more profitable. Could you slightly reduce the portion size without anyone noticing? What about bundling it into a combo with a high-margin drink or side? Even a small price bump of 5-10% can work wonders; since they're so popular, most customers won't bat an eye.

Promote Your Puzzles
These high-profit items need a spotlight. Feature one as a "Chef's Special" for the week. Rewrite the menu description to make it sound irresistible. "Fish Tacos" becomes "Zesty Lime-Grilled Mahi-Mahi Tacos with Chipotle Aioli and Fresh Cilantro Slaw." This same thinking applies across the board. For example, to boost beverage sales, you need to know how to build a profitable coffee menu that draws customers in, and the same principles of strategic design apply to your food.

Key Takeaway: Your menu's design directly influences customer spending. Simple psychological tricks, like removing dollar signs or using descriptive adjectives, have been shown to increase sales by guiding diners toward higher-margin items without any aggressive selling.

Remove or Reinvent Your Dogs
These dishes are dragging you down. For most "Dogs," the best move is to simply cut them from the menu. This simplifies your kitchen operations and reduces food waste. In some cases, though, you might be able to reinvent the dish—tweak the ingredients or preparation—and turn it into a Puzzle or maybe even a future Star.

By systematically analyzing and optimizing your menu, you transform it from a passive price list into an active engine for growth. TackOn Table provides the clarity and data you need to make these decisions confidently, turning your menu into your most profitable asset.

Train Your Team to Sell Smarter, Not Harder

Once you’ve fine-tuned your menu, your next biggest opportunity for growth is standing right on your floor: your team. Your servers and front-of-house staff are the face of your brand. They’re the ones who create the guest experience, and they have a massive impact on your bottom line.

The goal isn't to turn them into aggressive salespeople. It’s to empower them to be knowledgeable guides who can genuinely make a guest's meal better. This shift from simple order-taker to trusted advisor is what separates good service from great service, and it's a core strategy for increasing sales without ever making a customer feel pressured. It’s all about smart, subtle suggestions that feel like hospitality, not a sales pitch.

A smiling waiter serving food and holding a payment terminal for customers in a restaurant.

Give Your Staff the Knowledge and Tools to Succeed

A server who fumbles a basic question about the menu instantly loses credibility. Real confidence comes from deep knowledge, so your training needs to go beyond just memorizing ingredients.

  • Host Deep-Dive Tastings: Don't just hand them a menu description. Let your staff actually taste the "Puzzles" and "Stars" you identified in your menu analysis. A server who can authentically say, "The seared scallops are my absolute favorite; the chef pairs them with a citrus beurre blanc that’s incredible," is far more convincing than one reciting a script.

  • Teach Perfect Pairings: Train your team on classic and creative drink pairings. Show them which wine cuts through the richness of a steak or which craft beer stands up to spicy tacos. This not only elevates the dining experience but also effortlessly adds a high-margin beverage to the check.

  • Help Them Master Modifiers: Make sure your staff can confidently handle dietary restrictions and special requests. Knowing on the spot which dishes can be made gluten-free or vegan shows competence and care, building crucial trust with the guest.

This is where the right technology becomes a server's best friend. A modern mobile POS like TackOn Table puts the entire menu—complete with ingredient lists, allergy information, and pairing notes—right in their hand. No more running back to a terminal; they can answer questions and make suggestions instantly, right at the table.

Pro Tip: Encourage your staff to come up with their own "personal favorites." When a guest asks for a recommendation, a genuine endorsement is infinitely more powerful than a forced upsell. It makes the whole interaction feel more personal and human.

Master the Art of Suggestive Selling

Suggestive selling, when done right, is an art form. It feels helpful, not pushy. It’s about anticipating what a guest might enjoy and offering thoughtful solutions that just so happen to increase the average check size. When your team gets this right, it can boost sales by as much as 30%.

Focus your training on a few key moments during the meal.

The Welcome
Move beyond the tired, "Can I get you some drinks?" Instead, lead with something specific and enticing.

  • Try this: "Welcome in! We just tapped a fantastic local IPA that pairs perfectly with our crispy calamari. Or, if you're feeling a cocktail, our spicy margarita is a house favorite. What can I get started for you?"

The Main Course
This is the perfect time to suggest add-ons that truly enhance the main dish.

  • Try this: When a guest orders the steak, the server can follow up with, "That's an excellent choice. Would you like to add our sautéed wild mushrooms or a side of grilled shrimp to go with it? The mushrooms are a fantastic pairing."

The Final Stretch
Don't just ask, "Room for dessert?" Paint a picture they can’t resist.

  • Try this: "I know you might be full, but I have to recommend you save a little room. Our pastry chef just pulled a fresh batch of our molten chocolate lava cakes from the oven. They're incredible and perfect for sharing."

This style of service depends on speed and personal connection, which can be tough when your staff is chained to a fixed POS station. By using a mobile Restaurant POS, servers stay on the floor, engaging with guests and spotting natural opportunities to improve their meal. Systems like TackOn Table, a nimble Toast vs Clover alternative, are designed for this exact kind of fast-paced, guest-focused environment, offering an affordable and adaptable solution for any restaurant, café, or food truck.

Ready to give your team the tools they need to sell smarter, not harder?

Book a Demo of TackOn Table Today

Become a Local Legend: Master Your Neighborhood Marketing

Getting new people in the door is one thing, but the real secret to a thriving restaurant is turning those first-timers into regulars. That’s where local marketing comes in. Forget splashy, expensive ad campaigns. This is about weaving your restaurant into the fabric of the community and building real relationships. The goal is simple: own the conversation with your customers and become their go-to spot.

Your local presence all starts with what I call your digital front door. Did you know that one in three people find and book restaurants through Google? This makes your Google Business Profile one of the most powerful—and completely free—marketing tools you have. When someone nearby gets a craving and searches for "tacos near me" or "best coffee shop," a well-managed profile puts you right at the top of their list, driving actual foot traffic through your doors.

But just having a profile isn't enough. You have to make it pop.

Make Your Digital Front Door Impossible to Ignore

Think of your Google Business Profile as the first impression a potential customer will have. Every single detail matters because you're trying to convince them to choose you over the competition down the street.

  • Show Off with High-Quality Photos: Don't just tell people your food is good—show them. Post vibrant, mouth-watering photos of your signature dishes, the cozy corners of your dining room, and your smiling staff. A picture of that perfectly seared steak is infinitely more persuasive than a generic description.
  • Keep Your Info Spotless: There's nothing more frustrating for a hungry customer than showing up to find you're closed when Google said you were open. Keep your hours, address, and phone number perfectly accurate, especially around holidays or for special events.
  • Embrace Your Reviews (All of Them): Great reviews are social proof gold. Gently encourage your happy customers to share their experience. Even more importantly, make a point to respond to every review, both the glowing ones and the critical ones. It shows you're listening and that you genuinely care about the guest experience.

A well-maintained profile doesn’t just provide information; it actively persuades.

Create a Buzz with Limited-Time Offers

Limited-Time Offers (LTOs) are a fantastic tool for creating a sense of urgency and getting people off the couch and into your restaurant now. A great LTO isn't just a random discount; it's a smart, strategic move to solve a specific problem.

Struggling with slow Tuesdays? A "Taco Tuesday" special can turn it into one of your busiest nights. Want to capitalize on a seasonal trend? A "Pumpkin Spice" menu in the fall can bring in a flood of new and returning customers. The trick is to make it feel exclusive and time-sensitive. Blast it out on your social media and email list to create a buzz that gets people talking and walking in.

Expert Insight: The real power of local marketing is in building a direct line of communication with your customers. Third-party apps are fine for getting discovered, but when you collect a customer's email or phone number, you can nurture that relationship yourself—without paying a commission on every single order.

Build Direct Relationships That Last

This is where a modern Restaurant POS system becomes your marketing superpower. When a guest is cashing out, it's the perfect, low-pressure moment for your server to ask if they'd like to join your loyalty program or email list. With just a name and an email, you've opened the door to a whole new world of direct, targeted marketing.

A system like TackOn Table is built for this. It's so much more than a payment terminal; it's an engine for building customer relationships. With its all-in-one simplicity, you can immediately start to:

  • Run Smart, Targeted Campaigns: Imagine sending a "Happy Birthday" email with a free dessert offer, or letting customers who love your burgers know about a new special creation. Those personal touches make people feel seen and valued.
  • Fuel a Seamless Loyalty Program: You can automatically track visits and reward your best customers without the old-school hassle of paper punch cards. Guests see their points rack up with every purchase, giving them a real reason to come back sooner.
  • Finally Understand Your Best Customers: The data from your POS is a goldmine. It shows you exactly who your regulars are, what they love to order, and when they visit. This is the kind of insight you need to make smarter decisions about your menu, your staffing, and your marketing.

When you look at more complex Toast vs Clover alternatives, you'll find TackOn Table makes this level of marketing surprisingly straightforward and affordable. Thanks to its easy setup and intuitive design, you can start building that valuable customer list and launching effective campaigns from day one, turning casual diners into your biggest fans.

Ready to turn your local presence into a revenue-generating machine?

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Streamline Operations to Boost Speed and Profit

In the restaurant world, speed isn't just a nice-to-have; it's a direct driver of sales. Every wasted minute—a server running to a terminal, a kitchen mix-up, a slow payment process—is a minute you could have been seating your next guests. When you tighten up your operations, you turn tables faster, handle more volume during the rush, and create a smooth experience that brings people back.

This is where a modern restaurant management system becomes the central nervous system of your entire operation, connecting the front of the house to the kitchen in real-time. The mission is simple: eliminate friction wherever you find it.

Customer selecting food from a self-service buffet line in a fast-casual restaurant with a server.

Accelerate Service with Mobile POS Technology

Think about the traditional way of taking orders. The server jots it down on a notepad, walks over to a stationary terminal, and punches it all in. It’s a huge bottleneck. Not only is it slow, but it's ripe for errors and keeps your staff away from what they should be doing: engaging with guests.

A mobile POS completely flips the script. When you arm your team with handheld devices, they can take orders and payments right at the table.

  • Instant Order Transmission: The moment an order is entered, it’s zapped directly to the kitchen. This shaves precious minutes off the order-to-cook time.
  • Drastically Reduced Errors: No more deciphering messy handwriting or mishearing a special request. The kitchen gets a crystal-clear digital ticket every time, which means less food waste and fewer comps.
  • More Table Turns: When servers aren't making endless trips to a terminal, they can manage more tables with less stress. Faster service means you can get more diners seated and served during your busiest hours.

This kind of operational speed is absolutely critical today. A recent survey revealed that 42% of restaurant operators said their businesses weren't profitable, and a staggering 60% felt conditions had actually gotten worse. To survive and grow, you have to invest in technology that removes these operational hurdles.

Connect Your Kitchen for Peak Performance

A fast front of house is only half the battle. If your kitchen is a chaotic mess of paper tickets, the whole system grinds to a halt. A Kitchen Display System (KDS) is the answer. It replaces paper tickets with a digital screen that organizes orders, tracks cook times, and ensures nothing gets missed.

When a KDS is integrated with a POS like TackOn Table, you get a single, unified view of every single order—whether it came from a server in the dining room, your website, or a third-party delivery app. This keeps your line cooks perfectly in sync and the food flowing out to guests correctly and on time.

Key Insight: The seamless connection between your POS and KDS is the bedrock of a well-run restaurant. It creates one source of truth for every order, eliminating the communication breakdowns that kill efficiency and ruin the guest experience, even during a chaotic dinner rush.

To really see the impact, you need to be on top of your numbers. Get comfortable with a custom restaurant profit margin calculator to see exactly where you can improve and grow.

Make Paying the Bill Effortless

Let's be honest, the final step—paying the bill—is often the most frustrating part of the dining experience. Guests are ready to go, but they're stuck waiting for the check, then waiting again for the server to run their card. It can leave a sour taste right at the end of a great meal.

Modern payment options built into your POS system can slash this wait time to almost nothing.

  • Contactless and Mobile Wallets: Let guests pay in seconds with a simple tap of their card or phone.
  • Pay-at-the-Table: A mobile POS allows your team to process the payment right there, eliminating the back-and-forth for good.

By connecting these dots, you create a well-oiled machine that serves more people, makes fewer mistakes, and keeps customers happy. An all-in-one platform like TackOn Table provides the simplicity you need, offering a streamlined https://tackontable.com/solutions/full-service-restaurant-pos-system/ that’s both affordable and dead simple to set up.

When your operations are running smoothly, your team is less stressed, your guests leave happier, and your sales will naturally start to climb.

Don't Leave Money on the Table: Master Online Ordering and Delivery

Your restaurant's sales potential no longer stops at your front door. With so many customers prioritizing convenience, getting your online ordering and delivery game right is absolutely crucial. But the trick isn't just to be online; it's to be smart about it, focusing on what actually makes you money.

The Great Debate: Third-Party Apps vs. Direct Ordering

The first hurdle is deciding how you’ll take orders online. You’ve got the big third-party players like DoorDash and Uber Eats, which are fantastic for getting your menu in front of a massive audience you might not otherwise reach. Think of them as a marketing tool.

The catch? That visibility comes with a hefty price tag. Those commission fees can slice away 15-30% of every single order.

That’s precisely why experienced operators are now pushing their own direct, commission-free ordering systems. When you integrate ordering directly into your website, you keep 100% of the profit. Your website stops being a static brochure and turns into a revenue-driving engine you completely control.

Build a Smarter Off-Premise Strategy

Just flipping a switch on an ordering platform isn't enough. You have to consider the entire experience, from the moment a customer lands on your menu to their last bite at home.

The data points to a major opportunity right now. Recent consumer trends from McKinsey show that pickup orders have jumped 14% in frequency, while delivery orders are seeing their average value drop by 6%. The message is loud and clear: making pickup easy and attractive is a winning move.

Here's how you can lean into that:

  • Curate a "To-Go" Menu: Let’s be honest, not every dish travels well. Pull together a specific menu for online orders featuring items that will still be delicious after a 20-minute car ride. This protects your quality and keeps customers happy.
  • Reward Pickup Orders: Give customers a real reason to come to you. Offer a small discount, a free drink, or an exclusive combo deal when they choose pickup. You save on fees, and they get a better deal—it’s a win-win.
  • Run Website-Only Specials: Got a slow Tuesday night? Create a "Taco Tuesday Takeout" special that's only available through your direct ordering site. It’s a great way to drive traffic exactly when you need it most.

My Two Cents: Use the big apps to get discovered, then use your own platform to keep them coming back. Once a customer finds you on DoorDash, give them every reason—better pricing, exclusive deals, your loyalty program—to order directly from your website next time.

Bring It All Together with the Right POS

Trying to manage orders from the dining room, your website, DoorDash, and Uber Eats all at once is a recipe for disaster. The kitchen gets swamped, mistakes happen, and everyone gets stressed. This is where having a truly integrated system makes all the difference.

A modern, all-in-one platform like TackOn Table, a leading Toast vs Clover alternative, funnels every single order into one place.

Whether an order comes from a server’s mobile POS, your website, or a delivery partner, it all hits your kitchen display system in the same, easy-to-read format. This all-in-one simplicity cuts down on the chaos, minimizes errors, and keeps your kitchen humming, even during the craziest rush. You can see how TackOn Table's integrated restaurant management solutions help you streamline and grow.

Ready to take charge of your online sales and pocket more of your profit?

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FAQs: How to Increase Sales in a Restaurant

What’s the fastest way to increase restaurant sales?

Honestly, the quickest win is almost always getting more out of the guests already in your dining room. Focus on increasing your average check size through smart, genuine upselling.

It’s not about being pushy. It’s about training your team to be helpful guides. When a server can confidently suggest a great wine pairing for the steak or mention how amazing the new seasonal appetizer is, it feels like good service, not a sales pitch. This one tactic can add real money to every single check without you needing a single new customer.

A mobile POS like TackOn Table really shines here. It puts all that menu info—pairing notes, ingredient details, photos—right in your server’s hand. This makes them more confident and their recommendations more compelling, all right at the table.

How does a Restaurant POS system help increase sales?

Think of a modern restaurant POS as your co-pilot for growth, not just a cash register. A system like TackOn Table is built to drive sales in a few key ways:

  • Smarter Menu Decisions: The sales reports aren’t just numbers; they’re a roadmap. You can instantly see which dishes are your high-profit “Stars” and which ones are duds, so you can engineer a more profitable menu.
  • Quicker Turns: When servers take orders and payments on a mobile device, everything speeds up. Faster service means you can turn tables more efficiently during that crucial dinner rush, squeezing in more covers per night.
  • Bringing People Back: With built-in loyalty features and customer data, you can stop guessing. You’ll know who your regulars are and can send them targeted offers that actually get them to come back.
  • A Better Guest Experience: A good POS minimizes mistakes. Orders get to the kitchen faster and more accurately, which means happier guests. Happy guests leave better reviews and become repeat customers.

Should I focus on new customers or selling more to regulars?

While you can never stop thinking about bringing in new faces, your regulars are your financial backbone. It is almost always cheaper and more effective to get more business from the people who already love you.

Your loyal customers already trust you. They tend to spend more over time, visit more often, and act as your best word-of-mouth marketers.

This is where a simple loyalty program becomes so powerful. By using a system with all-in-one simplicity like TackOn Table, you can easily track visits, reward your best customers, and build a real community around your restaurant. That’s how you build long-term, sustainable growth.


Ready to see what your restaurant is truly capable of? TackOn Table gives you the powerful, no-nonsense tools you need to run a smoother operation, keep guests happy, and drive serious revenue.

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